Our Orders will typically ship within 24 hours of the time we confirm your order. Periodically, we will offer special promotions to our customers and prospective customers that will include free shipping.
If you are offered a promotion for Free Shipping 1. Place your online order* 2. Ship to an address within the United States (including U.S. territories) 3. Your shipment should arrive within 2-6 business days from your order * Your total purchase must reach the designated amount after any discounts are applied and prior to the costs of shipping and tax.
Orders placed Monday - Friday by 1 p.m. Eastern Time will be packed the same day, and shipped as soon as we have confirmed verification of billing information and the shipping method selected.
Our shipping rates will be determined based on the weight of your shipment, where we are shipping and how soon you would like delivery. Your shipping will be calculated in your cart, prior to purchase so that you can see the entire cost of your order prior to making your purchase.
*U.S. Territories include Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands
Here are just a few more little details that we want you to know:
For split shipments, you may see two credit card authorizations instead of one. Please rest assured that this is normal, and you are not being double-billed.
Have a Return?
Our goal is your satisfaction! Please remember, that we encourage you to give our products sufficient time
to perform their desired functions in supporting your metabolism; this is generally at least 90 days. You may return items purchased from Pre-D Partners for any reason within thirty (30) days of the product ship date. To receive a refund, you must provide us with a receipt.
For the safety of our customers and associates, we can only accept returns of unopened products.
Refunds for unopened items will be issued via your original form of payment. Shipping and processing charges are non-refundable. Pre-D Partners reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. To return a product to us: Send the unopened product and receipt to our Returns Department. You must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the returned item within the 30 day refund period.
Our Mailing address is:
Pre-D Partners Attention: Returns Department
889 Waverly Avenue
Holtsville, NY 11742